Frequently Asked Questions

We offer a comprehensive range of printing, branding, security printing, and ICT solutions including:

• Digital & offset printing (business cards, flyers, brochures, posters)
• Large format printing (banners, billboards, backdrops)
• Security printing (anti-counterfeit tickets, ID cards, certificates)
• Corporate branding (signage, vehicle branding, office branding)
• Promotional products (branded apparel, mugs, pens, calendars)
• Graphic design services
• ICT solutions (database development, systems integration)

We are located in Paynesville, Liberia. We own both our administrative office and production workshop. Visit our Contact page for directions and map.

We are open Monday to Friday, 8:00 AM – 5:00 PM, and Saturday 9:00 AM – 2:00 PM. For urgent projects, contact us at +231 779 385 933 to arrange special accommodations.

Yes! We have extensive experience working with government ministries, agencies, commissions, international and local NGOs, educational institutions, and private companies across Liberia. We understand procurement processes and provide all necessary documentation.

Pricing depends on the specific service, quantity, materials, and complexity. We offer competitive and transparent pricing with no hidden fees. Contact us for a free quote via:

• Phone: +231 779 385 933
• WhatsApp: +231 779 385 933
• Or use our online booking form

Yes! We offer volume discounts for bulk orders. The more you order, the better the per-unit price. Contact us with your project details for a customized quote.

We accept:

• Cash (USD and LRD)
• Bank transfers (local Liberian banks)
• Mobile money
• Checks (for corporate and government clients)

For large projects, we offer flexible payment terms upon agreement.

For most projects, we require a 50% deposit before production begins, with the balance due upon completion. For returning clients and institutional contracts, we offer flexible payment arrangements.

Turnaround time depends on the project:

• Business cards: 2–3 business days
• Flyers & brochures: 2–4 business days
• Banners & large format: 3–5 business days
• Security printing (ID cards, tickets): 5–7 business days
• Bulk orders: 7–14 business days

Rush orders are available for an additional fee. Contact us to discuss urgent deadlines.

We accept the following file formats:

• Preferred: PDF (high resolution, CMYK), AI (Adobe Illustrator), PSD (Photoshop)
• Accepted: JPG, PNG, EPS, TIFF, CorelDRAW (CDR)
• Documents: Word, PowerPoint (we'll convert to print-ready format)

Design tip: For best results, provide files at 300 DPI resolution in CMYK color mode with 3mm bleed.

Yes! Our in-house design team can create professional designs for:

• Business cards, letterheads, envelopes
• Flyers, brochures, posters
• Banners, billboards, signage
• Logos and brand identity
• Corporate branding materials

Design services are charged separately or included in package deals.

Absolutely! We provide digital proofs for your approval before production begins. For high-value projects, we can also provide physical samples upon request.

Digital printing: Best for small to medium quantities (1–500 units), faster turnaround, cost-effective for short runs. Ideal for business cards, flyers, brochures.

Offset printing: Best for large quantities (500+ units), higher initial setup cost but lower per-unit price. Superior color accuracy and quality for bulk orders.

We'll recommend the best method based on your quantity, budget, and timeline.

We have no minimum order quantity for most products. Whether you need 10 business cards or 10,000 flyers, we can handle it. However, per-unit pricing improves with larger quantities.

Yes! We deliver to all major cities and counties across Liberia, including Monrovia, Paynesville, Buchanan, Gbarnga, Ganta, Kakata, Zwedru, Harper, and more. Delivery fees vary by location and order size.

Delivery within Greater Monrovia/Paynesville area is typically free for orders over $50 USD. For smaller orders and deliveries to other counties, fees range from $5–$30 depending on distance and package size. Contact us for exact delivery pricing.

Yes! You're welcome to pick up your completed order from our office in Paynesville at no extra charge. We'll notify you when your order is ready for collection.

Customer satisfaction is our top priority. If there's a production error on our part, we'll reprint your order at no additional cost. We stand behind our work with a 100% quality guarantee. Contact us immediately if you have any concerns.

Yes! Our relationship with clients extends beyond project completion. We provide ongoing technical support, maintain open communication, and are always available to assist with future projects or questions about your completed work.

We maintain strict confidentiality and data security protocols for all client projects. Your files, designs, and business information are handled with the highest level of discretion and are never shared with third parties. We're especially experienced in handling sensitive government and institutional documents.